As a Veterinary Care Assistant (VCA) you will support the nurse and vets with in-patient procedures and pet care delivering exceptional care always there to our clients, patients, and colleagues. One vet who is Branch Partner, Head Nurse who is also a clinical supervisor for student nurses so mentoring to become a student veterinary nurse in the future has potential, one current VCA who is soon to start nursing qualification at college alongside role and one part time receptionist. Experienced Vet and RVN happy to teach and mentor. Positive and collaborative environment, well- organised; clean and bright with an emphasis on high standard patient care and wellbeing. Short distance to main high street and both Teddington and Hampton Wick station. Free parking on the road outside and in the streets surrounding. Situated very close to Bushy Park A mix of 8 hour shift patterns 8:30am – 5:00pm and 10:30am – 7:00pm Monday to Friday. 1 in 4 weekends carried out at the Richmond 24 hour hospital also 8 hour shifts, some bank holiday shifts (usually 1-2 per year). Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing Health Cash Plan from day one 24/7 counselling and wellbeing support Life Assurance 3 x salary Annual leave 5 weeks’ annual leave plus Bank Holidays, rising with length of service Extra ‘Day for You’, a paid day off just for you Additional support Cycle to Work Season Ticket loans Discounts on Medivet products and services About you You’re skilled at providing exceptional client care and are passionate about caring for pets. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn. This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process. What you’ll be doing Typically, in this role, you’ll: Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards Deliver patient monitoring and care to pets, including walking, toileting and feeding Work collaboratively within a supportive team