Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential. We are looking for a Blue Yonder Warehouse Management (WMS) Applications Specialist to join our team in Chineham, Basingstoke. As the Blue Yonder WMS (Warehouse Management Systems) Application Specialist, you will be accountable for completing the analysis of business requirements through process mapping and translating these into a detailed configuration of strategic products. The successful candidate will also provide expert support in terms of technical changes to business solutions, to achieve the right outcomes for the business. The role holder will carry out standard configuration requests and support with any new go-live projects. They will also be responsible for ensuring good maintenance of system templates to help streamline future on boarding projects. What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special… 20% M&S discount on most things from furniture, fashion and food 25 days’ annual leave plus bank holidays (rising with length of service) Discounted rates on healthcare cash plan Attractive annual bonus scheme, based on M&S performance and personal objectives Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary) Amazing perks and discounts via our App to major restaurants and retailers Access to a wide range of wellbeing support – including our Employee Assistance Programme A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development Cycle to work scheme Role details: Salary: Circa £60,000 depending on experience Hours: 37.5 hours Per Week Working pattern: Monday to Friday Location: Nationwide with some travel and a minimum of one day per week in Chineham, Basingstoke, RG24 8UB What you’ll do: Your key accountabilities will include: Utilise SQL language skills for data analysis, extraction and manipulation within the WMS environment in order to deliver the most appropriate solution Develop and optimise SQL queries to enhance and support reporting requirements and performance Ensure seamless communication and data exchange between WMS and integration systems in order to ensure solutions are robust and supportable Play a key role in User Acceptance Testing (UAT) management, collaborating with stakeholders to validate system changes Develop and execute test plans, ensuring the reliability and accuracy of WMS configurations Lead WMS implementation projects, ensuring a smooth transition from planning to execution Collaborate with cross-functional teams to meet project timelines and deliverables Act as the primary point of contact for customers, addressing inquiries, providing technical support, and ensuring overall customer satisfaction Effectively communicate technical information to non-technical stakeholders Document and analyse business requirements, translating them into actionable WMS configurations Maintain comprehensive documentation including operation and system process maps to facilitate future system enhancements and modifications Implement robust change management processes to assess, approve and deploy modifications to the WMS Manage patch releases program across Technology estate Minimise disruption to operations during system changes Actively participate in incident management to support resolution and root cause analyses Proactively managed WMS CI and cost reduction activities Build and maintain strong relationships with internal and external stakeholders Collaborate with various departments to align IT WMS strategies with overall business objectives Develop and conduct training programs for super users, ensuring a proficient and knowledgeable user base Foster a culture of continuous learning and skill development within the organisation Who you are: Your skills and experience will include: 5 years plus experience in implementing Blue Yonder Solutions Blue Yonder WMS configuration knowledge Exposure to Supply Chain solution configuration Experience of the logistics / supply chain sector (food retail sector experience desirable) Significant experience in a related role with a track record of managing complex operational implementations Conceptual thinker with excellent problem-solving skills Excellent organisational skills and attention to detail Excellent communication and influencing skills with stakeholders across all organisational levels Knowledge of integration, with the ability to read and interpret MSD (Mapping Specification Document) Desirable: Capability to write I-Reports within BY Experience in supporting Technology and the Business with BY Upgrades Experience and / or exposure to other BY products such as WLM and Yard Management Intermediate SQL proficiency, Prince 2, change management qualification ITIL qualification Continuous improvement experience Why Gist? At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us. Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply. LI-RC1