Job Overview
We are seeking a dedicated and compassionate Care Coordinator to join our team. The ideal candidate will play a crucial role in ensuring that our clients receive the highest level of care and support. This position involves coordinating services, managing client interactions, and collaborating with healthcare professionals to develop and implement effective care plans. The Care Coordinator will play a crucial role in enhancing the overall experience for our clients and their families.
Duties
* Serve as the primary point of contact for clients, addressing inquiries and providing information regarding services.
* Coordinate care plans by liaising with healthcare providers, social workers, and other relevant parties.
* Maintain accurate records of client interactions, care plans, and service delivery to ensure comprehensive documentation.
* Assist clients in navigating healthcare systems and accessing necessary resources.
* Monitor client progress and adjust care plans as needed to ensure optimal outcomes.
* Organise and attend meetings with clients and their families to discuss care options and address concerns.
* Provide administrative support within the office, including scheduling appointments and managing documentation.
Requirements
* Previous office experience is essential for this role.
* Strong communication skills, both verbal and written, with an ability to empathise with clients.
* Experince in CHC/Mental health in domicilary services are essential for this role.
* Excellent organisational skills with attention to detail.
* Ability to work collaboratively within a team environment while also being self-motivated.
* Proficiency in using computer systems and software for documentation purposes.
* A background in healthcare or social services is advantageous but not mandatory. We invite you to apply if you are passionate about making a difference in the lives of others through effective coordination of care services.
Job Types: Full-time, Permanent
Pay: £19,000.00-£22,000.00 per year
Benefits:
* On-site parking
* Referral programme
Work Location: In person