Do you enjoy setting the scene, coordinating and directing the cast, from rehearsal all the way through to the final curtain, you know what to do. Then why not come and join us at the Radisson Blu Durham to Make Every Moment Matter where our guests can relax and enjoy the experience
Our Meetings and Events Team are the leaders in delivering the perfect production. They are creative, proactive problem solvers and perfectionists who ensure that our guests experience is simply stunning, where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Assistant Meetings and Events Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do
Interested then why not say Yes I Can as we are looking for passionate people just like you
Key Responsibilities of the Assistant Meetings and Events Manager:
* Supports the smooth running of the M&E departments, where all aspects of the guest meetings, events, and conference and service experience are delivered to the highest levels
* Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
* Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved
* Manages the team fostering a culture of growth, development and performance within the department
* Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
* Builds and maintains effective working relationships with all key stakeholders
* Establishes and delivers effective programmes that advance service standards, profitability and cost control
* Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Assistant Meetings and Events Manager:
* Proven experience in meetings, events, conferences and banquets with excellent problem-solving capabilities
* Excellent managerial skills with a hands-on approach and lead-by-example work style
* Commitment to exceptional guest service with a passion for the hospitality industry
* Ability to find creative solutions, offering advice and recommendations
* Personal integrity, with the ability to work in an environment that demands excellence, time and energy
* Experienced in using IT systems on various platforms
* Strong communication skills
There may be on occasion to support the breakfast, restaurant and bar team, when there are no events scheduled.
What we offer our Assistant Meetings and Events Manager:
* Competitive salary
* Special rates for our team members and friends and families while travelling and staying in our hotels
* Discount when using the restaurant
* Contributory pension and life insurance
* Complimentary meal on duty
* Uniform
* Free parking
* Free use of our leisure, pool and gym facilities
* 28 days holiday per year, increasing by 1 day per year to a maximum of 33 days
A sophisticated Riverside Hotel in Durham, overlooking the River Wear right in the city centre, the Radisson Blu Hotel in Durham is the perfect place to unwind. Durham, in the northeast of the country, is a quintessential English city peppered with historical and cultural charms. The city boasts several UNESCO World Heritage sites, as well as a maze of hilly, cobbled streets. Visit Durham Cathedral, Durham Castle and Durham University. An inviting place to unwind, each of our 207 rooms and suites are furnished with sophisticated, contemporary décor, as well as an on-site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at
Skills
Fast-Paced Experience