We are working with an established and much-loved London bar group to recruit a Reservations Assistant to join their growing team. This is a great opportunity for someone who thrives in fast-paced environments, enjoys delivering exceptional guest experiences, and is confident managing busy reservations channels.
What you'll do:
Manage reservations across a multi-site bar brand (experience with SevenRooms a massive plus)
Handle high volumes of calls and enquiries with confidence, accuracy, and a warm, professional approach.
Support guests with bookings, enquiries, special requests, and group reservations.
Work closely with venue teams to maximise occupancy and ensure smooth communication.
Use booking and voucher platforms; experience with DesignMyNight or similar voucher software is a strong advantage.
About you:
Experience working across multiple venues or within large, high-traffic hospitality settings.
A clear and confident communicator with strong organisational skills.
Comfortable managing competing priorities in a fast-moving environment.
Tech-confident and quick to pick up new systems.
Working pattern:
Central London based.
Monday to Saturday, full-time, 5 days per week.
After probation: hybrid working available
This is an exciting chance to join a creative and respected hospitality group where your work will have real impact across multiple venues.
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