Job Title: EUC - Tech Bar Support SME Location: Wokingham/Warwick, UK (5 days in office) Day Rate: £276.25 (Inside IR35) Duration: 6 months About the Role We are looking for an experienced End User Support Specialist to provide Level 2 technical support for hardware, software, and networks. You will troubleshoot, resolve, and prevent IT issues, support remote and on-site users, and ensure smooth operation of the company's IT environment. Key Responsibilities Provide Level 2 support for desktops, networks, MS Office, and peripheral devices. Diagnose, troubleshoot, and resolve hardware/software/network issues. Install, maintain, and upgrade IT systems. Train users and maintain technical documentation. Respond promptly to user queries via phone, email, or chat. Skills & Experience Essential: Proven End User Support experience Proficient in Windows, Mac OS, and MS Office Strong troubleshooting, organizational, and communication skills Knowledge of network security and antivirus practices Degree in IT, Computer Science, or related field Desirable: Client-facing experience and ability to work with multiple stakeholders