Permanent - Full Time 40 Hours
An exciting opportunity has arisen within our growing Refurbishment business for aResident Liaison Officerto join our dynamic Partnership team.
Based at our Nottingham office and working within a wider delivery team under the guidance of the Senior Resident Liaison Officer, you will play a key role in delivering a first-class customer experience and drivinghigh levelsof satisfaction across social housing refurbishment contracts.
We areseekinga proactive and engaging individual with exceptional communication skills and strong customer service experience. You will have solid administrative abilities, be confident using Microsoft Office applications, and ideally have experience working with CRM systems.
You will be an experienced Resident Liaison Officer with a proventrack recordof managing workloads across planned maintenance programmes, along with strong knowledge of both internal and external refurbishment activities.
Benefits