Role Overview
We are looking for a Housekeeper to join our friendly team at Tilford Woods Lodge Retreat, part of Darwin Escapes.
This role is perfect for someone who takes pride in maintaining high standards of cleanliness and enjoys working in a team environment. You will help prepare our holiday accommodation to ensure every guest arrives to a spotless and welcoming lodge.
This is a fixed-term position, offering variable hours, typically between 6 - 12.
About the Park
Nestled in the heart of the Surrey countryside, Tilford Woods Lodge Retreat offers a peaceful woodland escape surrounded by natural beauty. Located near the charming village of Tilford and within easy reach of the Surrey Hills Area of Outstanding Natural Beauty, the retreat provides the perfect setting for relaxation and outdoor exploration. Guests can enjoy stylish and comfortable lodges, many featuring private hot tubs, all set within a tranquil forest environment. Combining modern comforts with a secluded woodland setting, Tilford Woods Lodge Retreat is an ideal destination for those seeking a relaxing getaway.
About Darwin Escapes
Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.
Across our resorts, our teams are passionate about delivering exceptional service and creating unforgettable moments for our guests and holiday homeowners.
Whether you are starting your career in hospitality or progressing into management, Darwin Escapes offers opportunities to grow and develop within a supportive and expanding organisation.
Housekeeper – Roles & Responsibilities
Accommodation Cleaning
* Clean and prepare lodges and other accommodation units to company standards for guest arrivals.
* Change bed linen and make beds neatly.
* Hoover carpets and flooring throughout accommodation units.
* Dust furniture, fixtures, fittings, and all surfaces.
* Sweep and mop floors where required.
* Thoroughly clean kitchens, including worktops, appliances, sinks, cupboards, and dining areas.
* Thoroughly clean bathrooms, including toilets, showers, baths, sinks, mirrors, and floors.
* Clean and tidy decking areas to ensure they are safe, presentable, and ready for guest arrivals.
* Ensure each accommodation unit is presented to a high standard before check-in.
Guest Experience
* Make sure all accommodation feels welcoming and presentable for guests.
* Report maintenance issues or damages promptly to management.
* Maintain cleanliness in communal areas when required.
Team Support
* Work collaboratively with other housekeeping team members, especially during changeover days.
* Support supervisors in preparing accommodation efficiently within allocated timeframes.
* Follow company cleaning checklists, procedures, and standards consistently.
Health & Safety
* Use cleaning products and equipment safely and as instructed.
* Store cleaning materials safely and appropriately.
* Adhere to all health and safety policies and procedures at all times.
About The Role
As a Housekeeper at Tilford Woods Lodge Retreat, you will help ensure our lodges are clean, comfortable, and ready for guest arrivals. Working as part of the housekeeping team, you will carry out a range of cleaning duties including making beds, hoovering, dusting, cleaning kitchens and bathrooms, and maintaining decking areas. This role requires a keen eye for detail, a positive attitude, and the ability to work efficiently during busy changeover days.
Required Criteria
* Right to work
Skills Needed
About The Company
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.
Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.
Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.
Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
Company Culture
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.
Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.
We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.
Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Company Benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased, Discount on spa treatments or products, Free parking or Discounted parking, Employee Assistance Scheme, Progression opportunities, Bereavement leave
Salary
£12.89 per hour