Advice Project Manager – energy
Salary: £39,447 per annum. Job shares/secondments considered.
Hours: 30 -37 hours per week
Contract: Fixed term to March 2027 with possibility of extension.
Responsible to: CEO
Location: The post holder will work primarily from CABH offices in Hove Town Hall and occasionally in outreach venues as needed.
Qualifications: Trained to case supervisor level. Trained, or willing to undertake training in Level 3 City and Guilds in Energy Awareness or an equivalent
Citizens Advice Brighton & Hove is seeking a dedicated and experienced Advice Project Manager – energy to lead the delivery of high-quality advice and outreach services across the city.
You will bring strong skills in advice supervision, service management, and partnership working, ensuring that our advice meets the needs of clients and meets the required quality standards.
This Advice Project Manager role manages a portfolio of advice projects, currently including Energyworks, Outreach advice and training — each supporting residents through energy advice, income maximisation, and community outreach. While the projects have an energy and fuel poverty focus, we welcome applications from advice managers who are keen to develop expertise in energy advice through training and support.
You will be responsible for line management and casework supervision of advisers and administrators, monitoring performance and compliance, and contributing to service development across CABH.
We are looking for a confident manager who can lead an advice team, develop partnerships, and maintain a strong commitment to our values of accessibility, fairness and quality.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous equalities survey online to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this.
We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available
Please read the guidance notes before completing the application form.
Closing date for applications: Monday 24th November 8am
Expected interview dates: W/C 1st December – dates TBC.
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