Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.
Job Description
We're on the lookout for a proactive and detail-oriented Conference Coordinator to join our team! In this role, you'll be the key contact for our conference clients, ensuring every event is executed seamlessly from initial enquiry through to post-event follow-up.
What You'll Do:
* Welcome and liaise with clients to ensure event needs are met with excellence
* Set meeting rooms and break out areas to meet clients' expectations, paying meticulous attention to layout and equipment requirements
* Support food & beverage service and maintain conference areas, ensuring high standards of cleanliness and presentation
* Collaborate across departments to ensure smooth event delivery, including coordinating with catering, housekeeping, and technical support teams
* Assist Conference Assistant Manager with proposals and quotations for venue, catering, and accommodation
* Manage event timelines and schedules, ensuring all activities run according to plan
* Handle last-minute changes and resolve any issues that arise during events with professionalism and efficiency
* Coordinate and oversee audio-visual requirements for presentations and workshops
Qualifications
Qualifications required:
* Excellent customer service skills with a proven track record of client satisfaction
* Strong organizational and multitasking abilities
* Exceptional attention to detail and problem-solving skills
* Excellent verbal and written communication skills
* Ability to work flexible hours, including evenings and weekends as needed
The ideal candidate will be a proactive, detail-oriented professional with a passion for creating exceptional event experiences. You should thrive in a fast-paced environment, possess a can-do attitude, and be able to remain calm under pressure while delivering high-quality results.
Additional Information
Benefits:
* Salary £14.82per hour.
* Employee discounted rates in Accor Hotels worldwide.
* Excellent training and development opportunities within the hotel and throughout Accor worldwide.
* Complimentary meals on duty.
* Recommend a Friend bonus.
* Cycle to Work Scheme.
* Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
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