About The Role
Please note this is a full‑time, office‑based role.
Every day at Alzheimer’s Society, people affected by dementia turn to us for support, guidance and hope. As the UK’s leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change.
Do you enjoy helping people and taking pride in delivering great support while keeping things organised? If so, this could be the role for you.
As a Fundraising Support Administrator, you will help support our fundraisers, volunteers and supporters by processing donations, responding to enquiries and resolving concerns with empathy and care.
Responsibilities
* Process donations, complete financial administration and maintain accurate records.
* Respond to enquiries from supporters and colleagues in a professional and helpful way.
* Resolve complaints sensitively and help people feel listened to and supported.
* Support projects, team improvements and day‑to‑day administrative tasks.
* Organise and prioritise your workload while collaborating with colleagues across the organisation.
Qualifications
* Strong IT skills and confidence using databases and Microsoft Office applications.
* Experience of financial processing, including cash handling and reconciliation.
* Excellent communication, organisation and time‑keeping skills.
* The ability to manage projects, prioritise workloads and work independently.
* A proactive, inclusive and solution‑focused approach with strong attention to detail.
Benefits
We offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work‑life balance.
Equality, Diversity and Inclusion Statement
We strongly encourage individuals to apply who have a disability, impairment or health condition or identify as Black, Asian or another minority ethnic background.
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