Job Title: Smart Metering Engineer
Location: Exeter
Working Hours: 40 hours per week
Salary: GBP40,450 basic, with the potential to earn an additional GBP100 per month in attendance bonus
Additional: Van, Fuel Card, Tools, PPE provided
Purpose of the Role
The primary objective of this role is to install Dual Fuel Smart Meters in domestic residential properties, ensuring top-quality service delivery and customer satisfaction.
Key Responsibilities
1. Install Smart Meters in domestic properties (Dual Fuel)
2. Manage and maintain stock levels on the van or via 'dropbox' facilities
3. Provide first-class customer service and support during installations
4. Offer energy efficiency advice to customers
5. Ensure accurate and timely submission of worksheets
6. Collaborate with the Smart Metering Operations Manager to meet daily, monthly, and quarterly targets
7. Organise and manage own workload to meet company deadlines
8. Address and resolve customer queries in a professional and efficient manner
9. Perform other duties as required to meet the needs of the role
10. Flexibility in job responsibilities to ensure the successful fulfilment of the position
Person Specification
Essential:
1. Excellent organisational skills
2. Previous experience in Dual Fuel Metering
3. Proven ability to exceed performance targets
4. Strong written and verbal communication skills
5. Ability to work calmly under pressure and meet deadlines
6. Ability to work independently and as part of a team
7. IT literate
Employee Package
1. Basic Salary: GBP40,450 per annum
2. Potential Bonus: GBP1,200 per annum (attendance-related)
3. Annual Leave: 22 days plus bank holidays
4. Company Benefits: Vehicle, tools, and uniform provided
5. Overtime: Competitive rates available
6. On-Call Pay:
1. Standby: GBP200 per week
2. Monday to Saturday: 1.5x regular rate
3. Sunday & Bank Holidays: 2x regular rate
Linsco is acting as an Employment Agency in relation to this vacancy.
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