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Customer Service Advisor
Posting Date: 8 Jul 2025
Unit: Consumer
Location: Riverside Tower, Belfast (N.I), United Kingdom
Belfast
Full time
Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their accounts, listen to their needs, and work together to find the best possible outcome.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Some of our flexible options include scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
A great salary of £25,087.00
* Huge discounts on EE & BT products, including your mobile and broadband, saving you hundreds of pounds every year.
* Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
* Family Leave – Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how they choose to grow their family.
* Support in carving your own career path. We are passionate about developing our people and will support you to achieve your career goals.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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