Annual wage £14,830.40 Working week Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application. Total hours per week: 40.0 Expected duration 3 Years Possible start date 16 May 2024 Date posted 26 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000244633 Positions 1 available What you will do in your working day The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic Apprentice, some of your duties will include: · Use of No to identify vehicle faults · Testing of parts and systems to ensure correct working · Following checklists to ensure all critical parts of vehicles are examined · Carrying out bumper to bumper overview, service and inspection · Maintenance of electronic systems including on- board entertainment systems · Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and suspension · Completion of legible and accurate paperwork for the customers and centres records · Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: · Enthusiasm and willingness to learn · Teamwork · Strong communication · Customer Service · Interest in vehicle engineering The training you will be getting Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre. As part of a fully rounded and comprehensive training programme, you will also be invited to a week’s personal development with our delivery partners Outward Bounds (T’s&C’s apply) to enrich your teamwork, communication, resilience and problem solving skills. This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications What to expect at the end of your apprenticeship Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Problem solving skills, Team working, Initiative, Patience Qualifications GCSE or equivalent English (Grade 9 – 4 (A – C) Essential GCSE or equivalent Maths (Grade 9 – 4 (A – C) Essential GCSE or equivalent Science (Grade 9 – 4 (A – C) Essential Things to consider The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Benefits -Earn while you learn - Market leading apprenticeship salary with clear hourly pay scales that increase as you develop. -Amazing training with on-the-job support - Structured 3-year development programme at state-of-the-art facilities equating to over £16k in training investment to support your career to become fully qualified -Generous holiday entitlement that increases with length of service -Smart Health plan and Everymind At Work – Our Mental Health Partner -Discounted Gym Membership, Techscheme & Shopping Discounts