Job Overview
-Overall responsibility for ensuring 100% compliance always of Mitie related activities, and where necessary highlight any risks or concerns relating to compliance on the risk or concerns logs
-Responsible for all technical root cause analysis for technical activities
-Assist with the asset management strategy and delivery of asset maintenance, assisting in lifecycle management responsible under the Mitie contract
-Overall responsibility for the planning and coordination of the technical service delivery
-Assist with the SHE and GxP compliance for all relevant statutory and regulatory obligations
-Responsible for ensuring competency and performance of all 3rd party technical suppliers
Main Duties
-Responsible for 3rd party supplier management, including but not limited to supplier quality, performance and setting in a programme and running local supplier monthly reviews. Where required work with Mitie's procurement lead on central meetings and initiatives
-Responsible for approving all 3rd party supplier risk assessments and method statement.
-Ownership and assessment of 3rd party supplier technical PPM reports with the ability to ascertain what remedial works are required, and challenge the 3rd party supplier where required
-Responsible for writing of all Engineering Change Controls for Mitie related activities, working with the team experts for input
-Responsible for owning the EWP process for Mitie, working with the technical supervisors where required to ensure they are in place and correctly closed.
-Ensure NCR's are investigated, quality root cause analysis performed and smart CAPA's implemented to drive an improved service
-Keep accurate legionella L8 records for 3rd party supplier(s)
-Carry out regular technical audits and self-inspections to ensuring we are always audit ready. Attending audits when needed.
-Keep accurate filling for Gas Safe records and review on a regular basis to ensure they remain up to date
-Support the Technical Operations Manager in management of the concerns and risk logs
-Ensure the critical spares and Mitie equipment registers are updated by the Technical Administrator on a regular basis and that a clear process is in place for managing and ordering spares.
-Understand the financial budgets associated with the technical services, seeking opportunities for cost avoidance and cost savings through self-delivery.
-Use available reporting tools such as Teams, Power Bi, Mozaic to ensure technical compliance is achieved with adherence to the contract KPI's and SLA's
-Responsible for ensuring 3rd party suppliers have completed all PPM's, corrective and remedial works within the agreed SLA's
-Assisting with building maintenance, permits to work, risk assessments and accurate asset information
-Responsible for ensuring the main duties of the Technical Coordinator and Technical Administrator are achieved.
-Seek opportunities for driving performance and improving SLA's and KPI's for all technical related activities
-Manage and own local risk assessments and local SOP's
-Act as the Mitie site Energy and Sustainability Champion for technical services
-Deputise for the Technical Operations Manager as required
-Respond to any emergency calls in and out of hours as required
What we are looking for
-Strong leader and coordinator of engineering maintenance
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