Patient Administrator
Location: Ipswich
Temporary Ongoing Booking
Key Responsibilities
* Welcoming patients and coordinating their journey throughout the service
* Handling telephone and face‑to‑face enquiries professionally and efficiently
* Booking appointments in line with clinical priorities and service protocols
* Managing and distributing reports and imaging data within required timescales
* Supporting administrative and month‑end processes for the wider management team
* Assisting with invoicing, payment collection, and banking duties
* Maintaining accurate patient and service records using internal systems
Requirements
* Previous experience in a customer‑facing or patient‑facing role
* Strong IT skills, including confidence using Microsoft Office systems
* Excellent verbal and written communication skills
* Ability to work independently and collaboratively within a team environment
* Strong organisational skills with attention to detail
Additional Information
* 37.5 hours per week
* 4‑day working pattern across Monday to Saturday
* Shifts between 8:00am and 6:00pm
#J-18808-Ljbffr