An excellent opportunity has been created for an Operations Administrator who is highly organised, customer focused and outgoing individual to join a world leading manufacturer and distributor of professional products based in Kidlington, Oxfordshire to provide dynamic support to many functions across the business.
This is a key position to provide first line of response to orders and enquiries from our customers and distributors, and close co-operation with the in-house Dispatch Team.
You need to have the ability to prioritise your workload, strong administration experience with excellent interpersonal skills and ability to communicate well, both in writing and verbally plus be computer literate with good numeracy skills needed to compile relevant monthly reports.
Key Responsibilities:
Accurate and efficient processing of customer orders and RMA's onto our MRP system
Organising international shipping of our products
Provide high quality, customer-focussed administrative support to Sales, Service and Logistics Teams
First line of support for customer enquiries by phone and e-mail
General administrative duties such as reception cover and internal bookings for company resources
Occasional support to the shipping dept picking and packing orders
Key qualifications and capabilities:
Highly organised with a good attention to detail
Strong communication and interpersonal skills.
Computer literate.
Focussed on providing a high standard of service to internal and external customers.
Desirable skills:
Knowledge of MRP/ERP systems
Experience of international trade and logistics
This position is based in Kidlington, Oxfordshire with parking, 37.5 hours per week with flexible start times and 100% office based. They offer 24 days holiday increasing every 2 years, but you can also buy or sell holidays. The salary offered is £26k with a yearly discretion annual bonus, plus a Pension, Life insurance, Cycle to work Scheme, Company events and free fruit