Ward Clerk - Medical Same Day Emergency Care
Join Walsall Council as a Ward Clerk in the Medical Same Day Emergency Care (SDEC) Unit.
Provide efficient, effective administrative support for the department, including record keeping, data entry, filing, scanning, and updating patient management systems.
Responsibilities:
* Maintain accurate patient records and manage data entry tasks.
* Answer telephone queries and coordinate with clinical staff, managers, and patients.
* Communicate information verbally and in writing, providing routine updates for patients and staff regarding discharge, admission, transfers, and appointments.
* Helps in booking return patients for appointments and scans.
* Support the nursing team with all aspects of ward administration.
* Address barriers to understanding, such as anxious patients, relatives, cultural differences, and language or communication difficulties.
Seniority level: Entry level
Employment type: Contract
Job function: Health Care Provider
Industry: Hospitals and Health Care
Location: Walsall, West Midlands, United Kingdom
Walsall Healthcare NHS Trust provides integrated acute and community healthcare to a population of 260,000 residents. The Trust is committed to investing in its workforce and values teamwork, respect, compassion, and professionalism.
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