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Internal communications & engagement manager

Swindon
Permanent
Engagement manager
€44,499 a year
Posted: 6h ago
Offer description

Significant background and experience in Internal Communications or similar related field. Proven track record in delivering communications in digital, print and face-to-face channels in large complex organisations. Design, execution and evaluation of communication change programmes. Editorial style, publishing processes (on and off-line) and the application of brand. Diagnostic skills with the ability to analyse data and information. Excellent communication skills - written, verbal & presentation. Able to act as an internal consultant, building highly effective and collaborative relationships with senior leaders. Internal Communications & Engagement ManagerYou’ll be part of the Communications & Fundraising directorate, working closely with colleagues across internal communications, people teams and operational areas. The team operates at both national and regional level, with a strong emphasis on partnership, shared learning and continuous improvement. You’ll work with a wide range of stakeholders, including senior leaders, project teams, staff and volunteers, in an environment that encourages thoughtful challenge, inclusive leadership and experimentation. The work is varied and fast‑moving, with a clear focus on helping everyone feel informed, engaged and valued. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.In this role, you’ll develop and deliver internal communications and engagement plans for programmes, campaigns and organisational change, ensuring they align with the wider communications strategy. You’ll provide trusted advice to senior stakeholders, helping them move towards more engaging, audience‑led and two‑way communication approaches. You’ll plan and deliver internal events and communications activity that build understanding, advocacy and connection for staff and volunteers. You’ll also measure impact, use insight to improve activity, and support a culture of self‑service by promoting effective tools, templates and best practice. A key part of the role is contributing to cultural change by supporting inclusive communication, encouraging feedback and creating ways to recognise and celebrate people’s contributions. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 31 May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 176211IRC176211SwindonPermanent f/t (37.5 hrs pw)Ends: May 31st We’re looking for an Internal Communications & Engagement Manager to play a key role in connecting people to our purpose, our strategy and each other. Working across programmes, projects and organisational priorities, you’ll design and deliver engaging internal communications that inform, inspire and create meaningful dialogue. This is a role for someone who enjoys working with complexity, values collaboration and inclusion, and brings confidence, creativity and curiosity to how people experience communications at work.Heelis, Kemble Drive, Swindon, SN2 2NACompliance.Eligibility to Work in the UK44,499 pa

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