TipTopJob West Yorkshire, England, United Kingdom
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Internal Sales Leeds GBP 25k : GBP 35k NEG DOE plus bonus and other benefits
We are looking for an internal sales administrator and customer support assistant to join our small, enthusiastic sales team. This role involves providing reactive telephone sales support for inbound customer enquiries within a business‑to‑business sales environment. The position requires commercial sales experience, strong administrative skills and a foundational knowledge of sales order processing.
Duties
* Deal with customer orders and enquiries over telephone, fax and post, checking prices, discounts and stock availability.
* Ensure that all sales and purchase orders are complete and accurate before entry onto the system.
* Progress any outstanding customer orders with suppliers or via central purchasing.
* Check and reconcile confirmation orders and advise customers of any discrepancies.
* Occasionally book deliveries into the branch.
* Source and price non‑stocked items to satisfy customer requirements.
* Assist in telesales or proactive telephone sales activities.
* Cross‑reference and switch‑sell products to maximise profitability.
* Liaise with sales engineers, other departments and branches.
* General office administration duties.
* Be flexible and willing to offer occasional assistance/cover in the warehouse.
* Operate in accordance with Quality Assurance and Health and Safety directives.
Qualifications / Education Required
Good standard of general education, particularly in English and Maths.
Experience Required
Preferably worked in a similar sales office environment in a trade distributor or wholesale business. Electrical knowledge or understanding is a plus.
Particular Aptitude / Skill Required
* Excellent telephone manner and communication skills.
* Good keyboard skills with attention to detail.
* Ability to work on own initiative and as part of a team.
To register your interest, apply with an up‑to‑date CV and we will be pleased to call you for a confidential discussion. Unfortunately this role is not open to visa sponsorship.
We work across a range of business‑to‑business/B2B market sectors including Renewable Energy, Electrical, Control and Automation, Electronic, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.
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