Job Description
This role will play a significant part in our transformational AI portfolio of work within the firm. The purpose of this function is to apply IA to improve employee experiences & provide time back to employees to work on value adding tasks.
Responsibilities
* Lead AI Discovery: Proactively identify and assess IA opportunities, conducting thorough analysis to determine feasibility and potential benefits, focusing on driving business value and efficiency.
* Requirement Gatherings & Delivery: Create detailed requirement documentation and define requirements for IA solutions, collaborating closely with Subject Matter Experts (SMEs) and developers.
* Stakeholder Management & Change Implementation: Manage stakeholder engagement, leading change management activities, including training, to ensure smooth adoption of IA solutions.
* Project Management: Oversee all aspects of IA projects, including setting deadlines, assigning responsibilities, monitoring progress, managing risks and issues, and coordinating testing with operational and technology teams.
* Relationship Building & Continuous Improvement: Cultivate strong relationships with business partners to identify and pursue future opportunities.
Essential Qualifications
* Process Design & Analysis: Proven experience in process design using tools like Visio, incorporating process mapping techniques, with a focus on identifying automation opportunities. Experience evaluating business processes for technology suitability, including IA. Experience writing test scenarios and creating test data.
* Analytical skills: Able to define clear and actionable requirements for the automation solutions ensuring alignment with business objectives and facilitating effective collaboration between stakeholders and technical teams.
* Project & Stakeholder Management: Proven ability to manage and deliver multiple projects simultaneously in a fast-paced environment, including senior stakeholder management.
* Problem-Solving & Continuous Improvement: Excellent problem-solving skills with a demonstrated ability to think creatively and apply process optimisation methodologies to enhance solution effectiveness. Proven ability to identify potential issues and find effective ways to resolve them.
* Communication & Collaboration: Excellent presentation, interpersonal, and documentation skills. Proven ability to effectively communicate with and motivate project teams, process SMEs, and stakeholders to achieve project goals.
Desirable Qualifications
* Professional services industry experience
* Certification in Prompt Engineering
* AI Certification
#J-18808-Ljbffr