We are recruiting for London Office occupier who are seeking an inhouse M&E, Hard Services FM specialist.
• To manage the M&E/Hard FM Services through external service partner, across occupied properties in London
• Responsible for the reporting and stakeholder communications
• Managing the delivery of Hard Services by the Hard FM/M&E Service Partner
• Tracking KPIs and ensuring the service is being delivered in accordance with all contractual obligations.
• Ensuring all planned, reactive and remedial works are being managed and closed to the satisfaction
• Undertaking service provider performance reviews and ensuring delivery plan actions
• Seeking technical assurance and advice from the M&E Technical Engineer for non routine works
• Ensure appropriate and proportionate risk management within the Hard FM services area.
• Undertake regular building inspections to ensure that services are being delivered in line with requirements. Identify areas which require improvement to support the life cycle planning for assets and furniture.
• Providing outstanding Management Information
• Responsible for Hard FM budget planning & work/purchase order approvals ensuring contractual, policy and procedural requirements are being met
• Contribute to the maintenance of Business Continuity Plans with Service Partners and other departments to ensure plans are up to date, practical and available.