Mobile Device Management (MDM) Engineer (iOS/iPadOS) – Adecco
Join to apply for the Mobile Device Management (MDM) Engineer (iOS/iPadOS) role at Adecco.
📱 Hybrid working in Bristol (3 days onsite / 2 days remote). Fantastic opportunity to take full ownership of an enterprise Apple mobile estate.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Information Technology. Industries: Insurance.
Responsibilities
* Design, implement, and maintain Jamf Pro configurations for iOS/iPadOS (ABM/DEP enrolment, supervision, configuration profiles, SSO, compliance baselines).
* Own the full iPhone/iPad lifecycle: procurement, zero‑touch enrolment, kitting, deployment, break/fix, RMA, refresh, and secure decommissioning.
* Manage mobile apps via Jamf: packaging, VPP licensing, scoped deployments, version governance, staged rollouts, and rollback processes.
* Oversee SIM and carrier management: activations/ports, tariff optimisation, roaming rules, usage monitoring, cost management, reconciliation, and renewals.
* Monitor and improve device security and compliance (encryption, OS governance, managed open‑in, passcode policies, DLP).
* Maintain accurate asset and SIM inventories and ensure audit readiness.
* Produce clear documentation, runbooks, and end‑user guides.
* Provide L2/L3 mobile support and work with the service desk to streamline L1 triage.
* Lead pilots for new OS releases, device models, and Jamf features, including testing, communication, and phased rollout.
* Integrate mobile controls with identity and access tools (Okta/Azure AD, Conditional Access) and network access (Wi‑Fi/EAP cert‑based authentication).
* Report on compliance, OS adoption, app health, asset accuracy, usage trends, and spend, with recommendations for continuous improvement.
Qualifications
* 3+ years managing enterprise Apple mobile estates using Jamf Pro.
* Strong hands‑on experience with supervised deployments, configuration profiles, VPP, and managed app configurations.
* Familiarity with identity and access management (Okta/Azure AD) and Conditional Access concepts.
* Proven experience managing SIMs and carrier services (tariffs, roaming, number management, billing optimisation).
* Solid understanding of mobile security and privacy controls.
* Scripting/automation experience.
* Excellent communication and documentation skills.
* Relevant certifications are an advantage.
Benefits
* Competitive salary and benefits.
* Excellent opportunities for growth and development.
* A supportive, collaborative team environment.
* Hybrid working: 3 days onsite / 2 days remote.
How to apply
Please send your CV to emma.pemberton@adecco.co.uk.
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