Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: · Be able to lead and manage a team of staff and volunteers effectively, fostering a positive and productive work environment.· You must ensure business services are delivered efficiently and flexibly,experience including office management, compliance, and facilities coordination.· You are expected to manage operating and project budgets responsibly, ensuring cost control and contributing to financial planning.· Have experience in building strong relationships with internal teams, external partners, and contractors, acting as an ambassador for the organisation.· You must regularly review and improve business services to meet stakeholder needs, identifying opportunities for greater efficiency and quality. Additional criteria for all other applicants. We’d love to hear from you if you’re: highly organised, proactive, full of new ideas, willing to lead for change and deliver results.a role model and with good leadership skills, able to build a vision and encourage others to follow you to make it happen. a strong communicator who can confidently and clearly present their ideas and those of others.a strategic problem solver who can understand how things fit together and spot the opportunities that appear.a process thinker with an inquiring mind who can explore the intricacies of how things work and what we can do to improve them.a confident multi-tasker, happy to roll their sleeves up and help us get the job done and able to prioritise their own workload. a skilled IT user, able to learn and explore new technology and systems as well as share the knowledge with others.Business Services LeadA high profile cultural destination described as an ‘oasis in the middle of the city’, this magnificent mansion and parkland near Plymouth offers a tranquil riverside escape with close-by city amenities. With over 900,000 visits last year, Saltram is one of the busiest properties in the country. A well-loved parkland used by locals for walking and exercising, a popular garden which changes with the seasons and a treasure house makes Saltram a popular property for a range of audiences. Currently, the Future Saltram Project aims to deliver significant and exciting changes across every area of the property to maximise its commercial potential and deepen audience engagement. Ideally positioned as an urban property, Saltram prides itself on its exceptional visitor experience and service standards. An energised, capable, engaged team make Saltram a fun place to work. It’s certainly an exciting time to be at Saltram.For more information about our property please visit www.nationaltrust.org.uk/saltramYou’ll be helping to run a business service for the wider team that is efficient, proactive and flexible. Your responsibilities may include managing our meeting spaces, helping with system and financial management, creating reports and other general administrative tasks. You’ll also support the Facilities & Support Services Manager to manage the cleaning team rota and supplies, and be the point of contact for visitor enquiries by phone and email. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 16 November 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 166441IRC166441PlymouthPermanent p/t (30 hrs pw)Ends: Nov 16th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. Salary: £13.74 per hourContract: PermanentHours/ working pattern: Part-time, 30 hours per week.Saltram, Plympton, Plymouth, PL7 1UHCompliance.Eligibility to Work in the UK13.74 per hour