Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Business Analyst serves as an agile project manager and business analyst who owns the end-to-end delivery of client EDI and API integration projects.
This role combines project orchestration, stakeholder management, and technical analysis to drive integration implementations from discovery through go-live. The successful candidate will effectively coordinate cross-functional teams including clients, developers, operations staff, and internal stakeholders while maintaining project momentum and proactively managing risks.
This position requires both strong project management capabilities and technical proficiency in EDI standards to perform gap analysis and create data mappings that guide development work.
This is a remote role with ad hoc addendance to one of our offices.
ESSENTIAL JOB FUNCTIONS
Project Management & Orchestration
1. Project Ownership: Take ownership of integration projects from initial planning through go-live, validating and refining project plans while driving execution across all phases
2. Story Management: Create and maintain detailed Jira stories for development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays
3. Team Coordination: Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment)
4. Agile Participation: Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies
Stakeholder Management & Communication
5. Status Reporting: Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps
6. Client Engagement: Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management
7. Scope Management: Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed
8. Risk Management: Proactively identify project risks, communicate concerns to stakeholders, and escalate issues to management with recommended solutions
Technical Analysis & Requirements
9. Gap Analysis: Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity
10. Data Mapping: Create field-by-field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation
11. Requirements Documentation: Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase
12. Developer Collaboration: Partner with development team throughout build phase to answer questions and clarify mapping specifications
13. EDI Expertise: Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions
Quality Assurance & Testing
14. Operations Alignment: Secure operational team buy-in and support for User Acceptance Testing (UAT) phase
15. Testing Coordination: Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment
16. Quality Validation: Perform quality assurance testing on integration builds before production release
Process Management
17. Meeting Facilitation: Develop and lead internal and external meeting agendas, applying project standards consistently
18. Documentation: Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer
19. Continuous Improvement: Review project outcomes and identify opportunities for process optimization
20. Other duties as assigned
PHYSICAL REQUIREMENTS
21. Ability to work on computer screen for extended periods
22. Regular office attendance required
23. Standard office environment with occasional sitting or standing for extended periods
SKILLS AND ABILITIES
Required Skills
24. EDI Knowledge: Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats
25. Data Mapping: Ability to translate business and technical requirements into detailed field-by-field data mappings
26. Project Management: Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity
27. Stakeholder Management: Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups
28. Logistics industry knowledge (freight forwarding, warehousing, customs brokerage)
29. Problem-Solving: Strong analytical skills with ability to identify issues early and develop solutions independently
30. Communication: Excellent written and verbal communication skills for both technical and non-technical audiences
31. Agile Execution: Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates
32. Team Collaboration: Works effectively with cross-functional teams while taking ownership of project outcomes
33. Judgment & Escalation: Demonstrates sound judgment in knowing when to resolve issues independently vs. when to escalate to management
Preferred Skills:
34. Integration experience in retail, government, high tech, or energy verticals
35. SQL or other programming language experience
36. Experience with integration platforms (Boomi, Sterling Integrator, Informatica)
EDUCATION AND EXPERIENCE:
37. Education: Bachelor's degree in Business, Information Systems, Supply Chain, or related analytical field preferred, OR 5+ years logistics industry experience
Experience Requirements:
38. Minimum 5 years of Business Analysis experience
39. Demonstrated experience managing projects with multiple stakeholders
40. Experience coordinating development teams and driving technical implementations
41. Proven track record of delivering integration projects on time
Preferred Experience:
42. Logistics operations experience (freight forwarding, warehousing, customs brokerage)
43. Agile/Scrum project experience
44. Experience managing client expectations in consulting or implementation environments
CERTIFICATION & LICENSES
Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred but not required.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties of their normal responsibilities from time to time, as needed.
Recruitment Agency Policy
At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.
Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.
We appreciate your cooperation in respecting this policy.