Overview
Store Manager role at JOE & THE JUICE. Reports to: Regional Manager. You are responsible for the daily operation of the store, ensuring the highest performance in all areas by effectively leading your team and complying with market-specific legal requirements, company policies, risk and compliance structures. You will have a full overview of your store and lead your team to ensure efficient workflows, great guest experiences, and high‑quality products.
Key Responsibilities
* Value-Based Leadership: Effectively lead your team in alignment with company virtues and operational principles.
* Recruitment: Responsible for recruitment, pre-boarding, and onboarding of team members, and ensuring optimal team positioning and future talent pipeline.
* Employee Engagement: Develop and motivate your team through development plans, in-store training, team meetings, and achieving employee engagement scores that meet or exceed benchmarks.
* Guest Experience: Ensure a guest-first approach, building strong guest relations in the community in accordance with brand behavior principles and increasing guest loyalty.
* Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while upholding brand and local standards.
* Shift Planning and Scheduling: Create optimal store shift plans considering seasonality, events, and other factors; manage attendance and ensure contractual and legal compliance.
* Stock Handling: Own stock handling including counting and ordering to maintain inventory and minimize waste.
* Performance Management: Build sales and optimize store EBITDA to achieve defined KPI targets.
Potential Stores You May Work In
* Holland Park
* Westbourne Grove
* Portobello Road
* Salusbury Road
Key Performance Indicators
* Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
* Employee Engagement: Employee engagement score, turnover, and quick quits
* Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits
* Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA
Why Work With Us
* Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy events that foster camaraderie and create lasting memories.
* Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs, workshops, training, and mentorship to enhance leadership capabilities.
* Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career through exchange programs and international assignments.
By joining JOE & THE JUICE, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Ready to embark on this exciting journey? Apply today.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Sales and Business Development
Industries
* Food and Beverage Services
Location: London, United Kingdom
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