Food and Beverage Assistant
We’re looking for a confident and personable team members who are interested in serving guest in anyone of our outlets including 3 Rosette Restaurant Chartwell, our Sports Bar Bunkers, our main residents lounge Squadron or our 2 Rosette Restaurant Elements. Excellent customer service skills and the ability to communicate well with guests is important to us as well as a positive attitude to do what is right for our guests. Food and Beverage Assistants also need knowledge and passion for food and drinks .
Our Values
Health & Safety at Work
We are committed to maintaining a safe workplace, always protecting both our guests and our employees.
Make a Difference
We take pride in being ambassadors for Aldwark Manor Estate, bringing belief, passion, and care to everything we do- always striving to deliver exceptional guest experiences.
One Team
We are compassionate, supportive, and talent-focused. Our success depends on attracting, developing, and retaining people who share our values and respect one another.
Maximise Opportunities
We work efficiently, reduce waste, and use sustainable products wherever possible- always delivering quality and fairness at every level.
Be Empowered
We take ownership of our actions and decisions, adapt positively to change, and continue to grow, evolve, and inspire those around us.
The Good Stuff
share of troncs
Refer a friend bonus
Free golf for yourself and discounted for friends and family
Free Meals On Duty
Employee Assistance Programme – Health Hero
Hospitality Rewards Platform Hospitality Rewards - Helping hospitality professionals save money everyday
Apprenticeship and other development opportunities
This is a hands-on, guest-facing role for someone who takes pride in exceptional service, leads from the front, and enjoys creating smooth, welcoming experiences from the moment guests arrive to the moment they leave. A successful F&B Assistant candidate will have various prerequisite skills and qualifications that typically include:
* Experience of working in a Bar or restaurant and /or Retail environment
* To ensure Bar checks have been received in the kitchen
* Check Bar tables are correctly laid up according to the standards before any dishes are served to guests
* To ensure tables are cleared in the appropriate manner & time
* To have knowledge of drinks service techniques in order to serve all drinks correctly and to required standard
* To carry out other reasonable duties as deemed appropriate by a Supervisor
* To deal with all customer / guest comments or complaints immediately and pass onto appropriate Supervisor/HOD.
* Excellent service skills, including the ability to deliver drinks on trays
* Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
* Ability to work well with other team members and to follow directions from supervisors
* To be responsible for cleaning of equipment in the bar - polishing of glassware etc
* Ability to provide guests with up-to-date information and directions while attending the function
Why you will love working at Aldwark Manor.
-Be part of an exciting, expanding business with opportunities to try new roles when possible
-Work within a supportive and professional team
-Opportunities to grow, develop, and progress
-A beautiful countryside setting between York and Harrogate
-A culture that values people, personality, and pride in service
We are looking for:
Confident, guest-focused people
try’s their best at all times
Calm, organised, and reliable
Strong communication skills
Passion for great service
-Role-based at Aldwark Manor Estate
-Flexibility required, including weekends and peak periods
-The estate continues to develop, with further enhancements and additional facilities planned
-This role plays a key part in maintaining standards during a period of continued growth and high guest demand
- Aldwark Manor Estate | Luxury Hotel in North Yorkshire
The above is a non exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.
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