Company description:
Housing Advisor (Allocations)
Salary: £30,983 - £32,635 per annum plus excellent benefits
Location: Walsall, West Midlands (minimum two days in the office depending on business needs)
Contract: Full Time, Permanent, 37 hours per week
Closing Date: 7th September 2025
Interview Date: 18th and 19th September
At whg, we believe everyone deserves a place to call home, and this is your chance to help make that happen.
Were looking for a Housing Advisor to join our Allocations team. Youll be a friendly, knowledgeable point of contact for customers from the moment they apply for a home to the day they move in. Your role will be to make the process as smooth, quick, and sustainable as possible, while always delivering exceptional customer service.
You will be part of a dedicated team, collaborating across departments and with external partners to ensure a smooth customer journey from application to tenancy sign-up.
Job description:
Main job responsibilities:
1. Allocate homes in line with whgs Allocations Policy.
2. Maintain an accurate, up to date housing register.
3. Ensure that empty properties are let sustainably, efficiently and quickly, whilst delivering great customer service.
4. Effectively advertis...