Parts Advisor / Parts Supervisor – Chiswick, West London
Are you a customer-focused Parts Advisor or Parts Supervisor looking for an exciting new opportunity in West London? Our client, a prestigious and well-established Franchised Car Dealer Group in Chiswick, is seeking a motivated and professional individual to join their Automotive Industry award-winning Aftersales team.
Job Details:
1. Location: Chiswick, West London
2. Salary: Parts Advisor: £30,000 Basic + Bonuses and / or Parts Supervisor: Up to £34,000 Basic + Bonuses
3. Hours: 8:30 AM - 6:00 PM, Monday to Friday + Saturdays on a rota
Responsibilities of a Parts Advisor / Parts Supervisor with our client:
4. Act as the first point of contact for customers, providing exceptional service and advice.
5. Manage parts inventory and ensure efficient stock control.
6. Liaise between customers, suppliers, and the workshop to ensure seamless communication.
7. Provide accurate estimates and explain parts requirements.
8. Upsell additional products and services where applicable.
9. Ensure all paperwork and invoicing is completed correctly.
10. Maintain high levels of customer satisfaction and meet dealership targets.
11. For Parts Supervisor: Oversee the parts team and ensure operational efficiency.
What our client is looking for in their Parts Advisors / Parts Supervisors:
12. Previous experience as a Parts Advisor or Parts Supervisor within a franchised dealership or independent garage.
13. Strong communication and organisational skills.
14. Knowledge of Kerridge or similar DMS (Dealer Management System).
15. A passion for providing top-level customer service.
16. Ability to work well under pressure in a fast-paced environment.
17. A full UK driving licence is preferred.
Benefits:
18. Competitive salary with uncapped bonus potential.
19. Ongoing manufacturer training and career development opportunities.
20. A supportive and friendly working environment.
21. Excellent company benefits and incentives.
If this Parts Advisor or Parts Supervisor job interests you and you would like to know more about it or other Automotive Jobs in Chiswick, West London, please contact Alex Perrin at Perfect Placement UK Ltd.
At Perfect Placement, we specialise in Jobs within the Automotive Industry. We can help you with your career search, as we have over 1,800 live Automotive Vacancies across the UK, from Parts Advisor Jobs to Aftersales Manager Jobs.