Job Title: Technical Investigator
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About the Company
I help transportation insurance carriers and brokers succeed with proven risk management and technology platforms, focusing on commercial auto insurance.
Position Overview
Opportunity to work within a dynamic, growing company in innovative segments of the U.S. economy. The Technical Investigator will manage, supervise, and investigate incidents involving motor vehicles and related private investigative activities. The role may also involve other industry-related claim investigations.
This position requires approximately 25% travel.
Primary Job Responsibilities
* Conduct investigations through interviews, property damage inspections, and documentation of physical evidence; review reports and supervise experts as needed.
* Coordinate with involved counsel during investigations.
* Formulate opinions on causation and incident responsibility; identify responsible parties.
* Prepare reports and briefings summarizing investigation findings.
* Manage investigation costs, review invoices, and ensure adherence to financial protocols.
* Maintain a current caseload and stay updated on investigations.
* Recommend legal actions when appropriate.
* Mentor less-experienced staff in investigations and claims handling.
* Utilize technology to enhance investigation efficiency.
* Participate in special projects and industry training.
* Research new investigative techniques and industry standards.
* Assist in claims settlement discussions, analyze liability, and identify subrogation opportunities.
* Control expenses and document all expenditures accurately.
* Record all billable and non-billable hours promptly.
* Manage travel and related expenses per company policies.
* Obtain and maintain necessary certifications and uphold service standards.
Physical and Driving Requirements
* Valid Driver’s License with a satisfactory driving record.
* Willingness to travel to incident locations.
* Ability to maneuver in and around vehicles and incident sites.
* Ability to lift up to 40 lbs.
Additional Details
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Functions: Other, Information Technology, Management
* Industry: Insurance
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