Project Support Officer
Programme: Products & Services Transformation Programme
Location: Exeter HQ (2–3 days onsite per week)
Contract: 12 months (high likelihood of extension)
Rate: £319/day In Scope IR35
Hours: 37 per week
Clearance: SC Required
Start: Immediate (0 notice preferred)
Interview: 1 stage (MS Teams)
Overview
This role sits within a major multi-year transformation programme modernising how the Met Office designs, builds and delivers operational and customer-facing services.
As a Project Support Officer (PSO – SEO level), you will play a key role in enabling programme delivery—supporting governance, reporting, planning and coordination across a complex, high-impact change environment.
This is a delivery-critical PSO role within a high-profile transformation programme, requiring strong governance, coordination and stakeholder capability within a structured programme environment.
Key Responsibilities
Planning & Scheduling:
* Maintain programme and project plans, ensuring accurate tracking within management systems
Monitoring & Reporting:
* Manage programme controls and produce performance reports; lead monthly reporting cycles
Governance & Secretariat:
* Ensure compliance with programme standards, act as link between Programme and Portfolio Office
Programme Support:
* Prepare board-level artefacts and ensure consistency across programme documentation
Stakeholder Management:
* Engage internal/external stakeholders and support communications and reporting
Financial Control:
* Monitor spend, support forecasting, budgets and business case inputs
Risk & Issue Management:
* Maintain RIDAC logs and support escalation and resolution of risks/issues
Essential Requirements
* APM or PRINCE2 Practitioner (or equivalent experience)
* Strong experience in formal Programme / Project environments
* Proven experience across:
* Planning, reporting, governance, risk, finance, change control
* Excellent stakeholder engagement and communication skills
* Experience managing risks, issues and dependencies
* Strong organisational and workload prioritisation capability
* Proficiency in:
* MS Office 365, Teams, SharePoint, diary management
Desirable
* Experience with:
* ServiceNow Strategic Portfolio Management (SPM)
* PowerBI, MS Project
* Knowledge of:
* Agile and Waterfall delivery environments