Join to apply for the Team Leader – Personal Support Service role at City of York Council
Are you looking for a rewarding role in social care supporting customers in their own home as part of our Independent Living Communities?
Responsibilities
As a line manager/team leader you will be required to manage a team of staff ensuring support and guidance is provided to both staff and service users in our 24hr Independent Living Communities. You will be responsible for ensuring CQC regulations and guidance are adhered to whilst working with a team to manage staff to support customers living in their own homes within York. Managing the delivery of personal care and promoting daily living skills to enable customers to maximise their independence while adhering to policies and procedures. The duties are varied, so no two shifts will be the same.
Key Skills And Experience
* Good communication skills and the ability to lead a team.
* Ability to record and document.
* Work within a team/able to use your own initiative.
* Have a knowledge and understanding of CQC regulations and various Health and Social Care Acts and Mental Capacity.
* Confidence to work with other professionals and families.
* Commitment to identifying personal development and attend mandatory training.
Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role. This role is suitable as a job share opportunity.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. In addition, we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Sarah Benton, Registered Manager at sarah.benton@york.gov.uk or on 01904 551869.
Closing date: Friday 31 October 2025 at 12 midnight
Interview date: WC 10 November 2025
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