Main area Administration Grade NHS AfC: Band 4 Contract Fixed term: 12 months (End date: 25-Sep-2026) Hours Full time - 37.5 hours per week Job ref 282-C824-A
Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site Royal Marsden Hospital Sutton Town Sutton Salary £32,199 - £34,876 Per Annum Salary period Yearly Closing 14/10/2025 23:59
Job overview
Medical PA role available in the GI & Lymphoma Department, to help support team of consultants in their NHS and Private service. The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical/Medical Unit. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
Main duties of the job
The difference between the role of a Medical P.A. and that of a Medical Secretary is the level of responsibility. To undertake a Medical P.A. position, the post holder will need to either:
1. Be the only secretarial member of staff working for the consultant, and hence will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical / administrative / academic work.
Or:
2. Take the lead role in the organisation of a consultant’s clinical practice (including the line management of other secretarial staff) where the size of the consultant’s practice justifies more than one member of staff to support it.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
* To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.
* To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.
* To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
* To open and action Your own electronic and paper mail and that of the consultant team, at least once a day.
* To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
Person specification
Education/Qualifications
* Good general education, educated to GCSE level or equivalent
* Competent at Microsoft Excel, Word and Outlook
* Association of Medical Secretaries, Practice Managers and Receptionists (AMSPAR) qualified or equivalent.
* European Computer Driving License (ECDL) or Equivalent
Experience
* Substantial previous medical secretarial experience
* Experience of diary management.
* Previous experience of training other secretarial staff
* Previous experience of managing/ supervising staff
Skills Abilities/knowledge
* Understanding of medical terminology (especially oncology)
* The ability to communicate effectively in both written and spoken English to a wide range of people
* Willingness and demonstrable ability to work as part of a team.
* Evidence of ability and initiative to prioritise a busy workload
* Evidence of ability to work without close supervision
* Evidence of ability to handle sensitive information without compromising confidentiality
* Evidence of commitment to delivering high quality customer service
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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