Senior Account Executive (Contact Centre)
Senior Account Executive (Contact Centre)
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This range is provided by Opus Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.
Be a key player in our Sales team
The Senior Account Executive (Contact Centre) role will be responsible for proactively hunting and generating a quality business pipeline, winning profitable business and to help deliver customer success. The Senior Account Executive will also promote, sell and secure new business from within their new logo wins through a relationship-based account management approach.
Additionally, you will be responsible for:
* Developing strong working relationships with our Contact Centre partners
* Building a rolling pipeline of 4.0 X the agreed Gross Profit quota
* Exceeding the personal sales targets and KPIs
* Delivering agreed number of customer reviews and case studies per annum
* Owning and running 4 customer or events as agreed (face to face or virtual)
* Aligning with our company values and deliver “The Opus Way”
Salary of £55-£70k basic DOE + Uncapped commission OTE £170K
25 Days Holiday + 8 Bank Holidays
Hybrid working for a good work/life balance
The talents we are excited to see
You will have the following experience/skills:
* A minimum 2 years’ experience hunting Contact Centre (or Similar) new logo opportunities
* A proven track record in a Contact Centre (or similar) sales role (annual sales of £1m+)
* Experience and ability to work at various levels with clients up to C-level
* Ability to hit the ground running with an established network of contacts both within the CC community as well as prospective customers
* Self-motivated, team-player who can self-manage against agreed targets and objectives
* Good planning and organisational skills, and the ability to remain calm under pressure
* Can work in a manner that champions the organisational values of Trust, Generosity, Transparency, Professionalism, and Happiness
Your Exclusive Benefits
* A comprehensive Private Healthcare and Cash Plan
* Entry to the £3,000 quarterly Dreamball draw
* Regular fully funded companywide events
* Complimentary daily breakfasts in the office
* Monthly ‘outstanding performer’ accolades
* Pension and life insurance
* Personalised training and development pathways
* Enriching paid volunteering days
* A rewarding Refer a friend scheme (£1,000)
* The flexibility to adjust your holiday allowance
Where your values align with ours
Work together to win together
Be brave and think differently
Own it and never give up
Strive to be the best
Stay curious and keep learning
Meet Opus
Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.
In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey.
By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.
If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Consumer Services
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