Our clients are a close-knit team of circa 35 managing one of the largest portfolios of residential leasehold properties in the country. Our Client Services Team provides a knowledgeable, helpful, friendly customer services experience to our clients. The successful individual will be responsible for engaging with leaseholders, solicitors and mortgage companies by telephone and email. This role requires a can-do attitude and a desire to make a difference as well as a need for to develop technical knowledge of the sector and relevant legislation. Responsibilities: Banking cheques/verifying batches. Dealing with all genres of calls in regards the ground rent. Direct debit process – set. Taking payments over the phone and via the HSBC Global Iris system. Taking payments over the phone and via the HSBC Global Iris system. many more. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK