Operational Improvement Consultant – NHS Acute & Outpatient Services
Location: On-site, Midlands
Contract: Interim Consultancy
Status: Outside IR35
Sector: NHS Acute & Outpatient Care
A confidential opportunity is available for an experienced Interim Operational Improvement Consultant to support a high-profile NHS improvement programme within acute and outpatient services.
This role is suited to seasoned Acute healthcare professionals who are comfortable working at pace, delivering hands-on improvement, and operating effectively within complex, pressured environments.
The Assignment
You will act as a frontline operational improvement specialist, working shoulder-to-shoulder with clinical and non-clinical teams to identify issues, test solutions, and embed sustainable improvements.
The consultancy operates a structured but highly practical delivery model, combining on-site presence with senior oversight to ensure pace, quality, and impact.
Key Responsibilities
Across the programme lifecycle, you will:
* Deliver hands-on operational improvement within acute and outpatient services
* Provide regular progress updates, risk escalation, and delivery insight
* Contribute to structured governance through weekly planning and review cycles
* Ensure improvement activity and outputs are clearly evidenced
* Support in-depth service reviews, including operating and medical models
* Identify improvement opportunities informed by data, observation, and staff engagement
* Help prioritise rapid improvement projects aligned to key performance metrics
* Establish workstreams, improvement projects, and delivery rhythms
* Support project leads with planning, reporting, and stakeholder engagement
* Enable teams to build confidence and ownership of improvement activity
* Lead and support test-and-learn cycles from design through review
* Embed improvement governance and KPI tracking
* Facilitate learning and feedback, supporting the formalisation of improved ways of working
* Complete structured handovers with accountable leaders
* Recommend next steps and future improvement priorities
* Support the development of forward improvement plans to sustain momentum
About You
You will bring:
* Significant experience delivering operational improvement within Acute Outpatient Clinic environments
* A strong Acute healthcare background with credibility across clinical and managerial teams
* A pragmatic, empathetic approach with the confidence to challenge constructively
* Proven ability to work independently while integrating into wider programmes
* A focus on real-world, sustainable change rather than theoretical improvement
Why Consider This Assignment?
* Outside IR35 interim consultancy role with a January start
* On-site delivery within the Midlands
* High-impact, frontline NHS improvement work
* Well-structured programme with strong senior oversight
* Opportunity to make a tangible difference quickly
This assignment is being handled confidentially.
Interim consultants with relevant NHS operational improvement experience are encouraged to express interest for an initial, discreet discussion.