Location:Roslin, Midlothian
Job Type:Full-time (flexible)
Salary:£25K
Start Date:Immediate
A unique opportunity to grow with a purpose-led brand.
Sisalwool is looking for an enthusiastic, proactive, and detail-orientedSales and Administration Assistantto join our team. This is a fantastic opportunity for school leavers, and recent college or university graduates who are eager to gain hands-on experience across a range of sales, marketing, and administrative functions in a fast-growing, sustainable company.
About Us
AtSisalwool, we are passionate about natural materials and quality products. We specialise in producing high-performance insulation that combine the technical strength of sisal fibre with the natural thermal and acoustic benefits of wool. We're a small, friendly team with big ambitions-and we're excited to bring on someone who shares our values.
What You'll Be Doing
As a Sales and Administration Assistant, you'll be involved in a wide range of tasks supporting our sales, operations, and marketing teams:
* Responding to customer and client enquiries via phone, email, and social media messages with professionalism and clarity
* Recording and managing sales leads using CRM systems
* Working closely with our Sales Manager to track customer interactions, follow up on leads, and identify sales opportunities
* Conducting market research to help identify new markets, trends, and competitor activity
* Coordinating the logistics and bookings for trade shows and industry events
* Managing orders for merchandise, print materials, and promotional items
* Organising the dispatch of customer orders from our workshop and off-site warehouse
* Managing, recording and replenishing stock and general organisation of our workshop
* Preparing and sending product samples to prospective clients and customers
* Supporting general office and administrative tasks as needed
Who We're Looking For
We're not expecting years of experience-we're looking for someone who ismotivated,curious, and ready to learn. This role will suit someone who is organised, tech-savvy, and keen to gain exposure to multiple aspects of a growing business.
Essential Skills & Qualities
* Strong organisational and time-management skills
* Good written and verbal communication
* Confidence using technology (email, spreadsheets, online platforms)
* A friendly and professional manner with strong interpersonal skills
* A proactive and adaptable attitude to problem-solving and multitasking
Desirable (but not essential)
* Experience with social media platforms (e.g., Instagram, LinkedIn, Facebook)
* Familiarity with CRM systems or order management tools
* Interest in the building industry, sustainability, or natural materials
What We Offer
* A friendly, inclusive, and supportive team culture
* Hands-on training and mentoring from experienced team members
* Exposure to a broad range of responsibilities and learning opportunities
* Flexible working hours (where applicable)
* Opportunities for future growth and development within the company
* The chance to be part of a brand making a positive impact on people and the planet
How to Apply
If you're excited about this opportunity and think you'd be a great fit, please send your CV and a brief cover letter explaining your interest in the role.
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