Job summary
Information Desk/ Meet and Greet Volunteer, positions available at Royal Lancaster Infirmary.Volunteers play a very important role in the NHS. Working in a range of settings and providing a variety of services alongside paid staff, volunteers are often a key part of patient services.
Main duties of the job
Main purpose of role:To assist in the provision of a welcoming and accommodating hospital environment. Main tasks/overview of responsibilities
To provide guidance and way finding to patients, visitors and staff around the main hospital site. To assist with the transportation of patients to and from appointments across the hospital site. To assist patients in obtaining basic information about the hospital and their appointment. To assist in the hospital environment ensuring it's equipped to accommodate patients and visitors.
About us
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
Depending on experience No salary - volunteer role
Contract
Voluntary
Working pattern
Flexible working
Reference number
UHMB
Job locations
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our
Person Specification
Experience
Essential
* Experience in working with others
Person Specification
Experience
Essential
* Experience in working with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
Employer's website
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Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
Employer's website
(Opens in a new tab)