We're looking for a Service Manager to join our team at our supported living service in the West Northampton area.
Autism East Midlands is a charitable organisation that delivers a range of services to autistic people and families.
Purpose of the Post:
Be accountable for the provision of a high quality, user-led and cost-effective Service for people with Autism.
Ensure that the aims and objectives of the service are achieved in accordance with the organisation’s policies, procedures, objectives and legislative requirements.
You will have proven experience in:
• Managing a core and peripheral workforce, redeploying staff and resources as required.
• Working with internal and external partner organisations, commissioners and stakeholders in support of the development of services
• Managing within an infrastructure of complex audit requirements to satisfy commissioners
• Working within existing systems to enable individualised personal behaviour support plans, ensuring regular assessment and review
• Undertake data collection, audit and analysis in support of the development and audit of services to meet the requirements of internal and external regulatory and or quality assurance processes.
This post requires registration with CQC (Registered Manager)
Our support is 24/7. The working pattern is on a rolling rota and includes a variety of shifts - early, lates, sleep-ins, weekends, bank holidays and flexible shift patterns.
Duties and Responsibilities:
1. Plan and develop services to ensure that they meet both the group and the individual needs of service users, through and effective system of Person-Centred Planning, service user planning, risk management and key working.
2. Promote the development, involvement, self-advocacy and participation of service users within a stimulating environment.
3. Ensure that high domestic standards are maintained for service users, in terms of cleanliness, hygiene, catering and well-balanced diets.
4. Set, monitor and evaluate service standards to improve quality and performance. Act as an agent of change to ensure that service quality and performance is maintained or enhanced.
5. Ensure good working relationships are developed and maintained internally and externally.
6. Participate in the direct care of service users, rota cover and sleeping in duties.
7. Accountable for effectively deploying and managing the staff team. With responsibility for efficient rota management, recruitment and selection process, induction and probation of staff, supervision and performance review and meeting staff training and development needs, handling of all grievance and disciplinary issues.
8. Act as the responsible budget holder, setting the budget, effectively managing and staying within budget, maximizing resources, managing the petty cash system, managing service users’ finances where appropriate.
9. Ensure the maintenance and security of the building and equipment, liaising with the owners of the property as necessary.
10. Encourage staff to take the initiative for developing the service and to enable them to respond creatively to change.
11. Be responsible for the establishment and management of effective administrative and communication systems, in accordance with organisational and legislative requirements.
12. Provide information about the service to other individuals as required and in a suitable format, which may require formal presentations and written reports.
13. Represent and promote Autism East Midlands in external forums as directed by the Assistant Director.
14. Ensure that the delivery of the service is underpinned by a commitment to equality of opportunity for all.
15. To work within and ensure that the service complies with the Health and Safety Act and Regulations, Care Standards Act and Regulations, General Social Care Council codes of practice, other legal or contractual obligations, Autism East Midland’s policies and procedures.
16. To obtain and display all required certificates and licences.
17. Participate in out of hours support systems.
18. Undertake any other duties consistent with the objectives of the post.
Please be aware, we are unable to accept applications from candidates who have restricted hours, and we are unable offer sponsorships.
What we offer:
1. 25 days holiday plus bank holidays (33 days)
2. Occupational sick pay
3. Extensive induction with autism specialist training
4. Fully paid for Care Certificate, which is essential for those wanting to pursue a career in health and social care
5. Paid job-related qualifications during employment
6. Free initial DBS Check
7. Employer pension scheme
8. Friendly and supportive work environment
9. Refer a friend scheme worth £
10. Access to the Blue Light Card scheme
11. Employee Assistance Programme
12. Paid maternity/ paternity/ adoption leave
We reserve the right to close the advert once sufficient applications have been received, therefore, we advise you to submit your application as soon as possible.
Either way don’t forget to tell us if you are applying under the Disability Confident scheme.
Autism East Midlands is committed to safeguarding and promoting the welfare of children and young people. If you’re a successful applicant you will need an Enhanced Disclosure & Barring Service check, this cost will be met by Autism East Midlands. The successful applicant will need to sign up to the annual DBS Update Service at a current cost of £13 per year
We require evidence to show your Right to Work in the UK (if applicable).
Registered Charity Number