Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit…a day includes
This position is within our People Projects, Process, and Data team and contributes to the efficient management and execution of tasks that support the implementation of our people data strategy across both Superdrug and Savers.
This position works in partnership with the People Process Manager and will be integral in the data journey of our People Team; with particular focus on addressing data requirements, data visualisation and data governance. The role collaborates with team members and stakeholders to the administration of our people data technology, as well as ensuring the effective use and analysis of data.
In all activities, this role is dedicated to promoting a positive employee experience for colleagues across our retail stores, head office, and for our distribution and transport teams.
Key Responsibilities:
* Working collaboratively on the delivery of the people data strategy across the team, with a particular focus on how the use of People data and enhanced People processes can deliver for our customers.
* Being a trusted adviser on people process and data matters; taking initial ideas and requests, to fully fledged initiatives.
* Being a trusted adviser to stakeholders for all people data related matters.
* Supporting the People Process Manager on any related people systems tasks. Being a trusted sounding board on the efficient configuration of people processes.
* Taking on the role of a proactive problem solver; being able to understand the root causes of issues and able to influence getting agreement on permanent solutions.
* Working with good data governance and structure to ensure everyone who needs to be involved and consulted is aware of work, changes and understands the impact on employees.
* Managing full people project lifecycles; agreeing success measures up front, ensuring key milestones are identified and communicated, and completing an evaluation after the project has ended.
* Supporting on governance and audit initiatives when required to by Senior Manager.
* Being an effective communicator; take responsibility for regular internal project update meetings and holding stakeholders accountable for actions.
* Stay up to date with market trends and new initiatives, researching and presenting findings to drive innovation and efficiency in people processes.
This job is a good fit for you if:
* You are passionate about technology and data. You can champion how these can help our teams and our business.
* You can use a blend of data, organisational context and storytelling to influence decision making, especially with senior people with conflicting needs.
* You enjoy problem solving and can take the complex or ambiguous and keep things simple.
* You enjoy researching new initiatives and can present your findings back in an insightful and engaging way.
* You are good at multitasking and can deliver on tasks and keeping to agreed deadlines.
* You see tasks through your customer lens and have the confidence to challenge when something doesn’t feel right.
* You have developed the ability to break it down to the vital basics, which ensures easy and effective understanding of changes or initiatives at all levels.
* You can understand the complexities of a business with different T&Cs at different levels, with different legal jurisdictions.
* You know you add value through your ability to see from different viewpoints and can build strong relationships.
* You can see the bigger picture and can easily adapt to changing priorities and situations.
What you’ll need:
* Strong knowledge and experience of working with data analysis and reporting tools such as PowerBI and PowerQuery is highly desirable.
* Strong organisational skills with attention to detail and stakeholder management experience.
* A passion for technology and how it can be leveraged to improve the employee experience. An experience in the use of people systems technology is an advantage.
* Knowledge of core HR practices, onboarding, contracts and GDPR requirements are key.
* A keen interest in staying up to date with what’s going on in the market and how that may impact us.
* A passion for the world of retail health and beauty, along with experience in a retail business.
Here's what's in it for you:
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products both in store and online
* Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
* Company pension matching and bonus
* We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
* Unrivalled Learning and Development programmes