Join the Carwow Leasey division in Winnersh as a Fulfilment Administrator and play a pivotal role in our growth. You will empower our sales team by keeping daily operations running smoothly, tackling key administrative tasks, and championing process efficiencies. Beyond the data, you’ll be a key point of contact, cultivating strong, collaborative relationships with our customers, suppliers, and strategic leasing funders to drive Leasey’s continued success.
KEY RESPONSIBILITIES
* Owning the operational lifecycle by managing day‑to‑day dealer relationships, processing orders, and providing proactive updates to our customers.
* Taking the lead on administrative duties, including the independent handling of finance documents, delivery bookings, and submitting delivery packs for payout.
* Establishing strong professional credibility with external stakeholders, specifically within our network of dealers and funders.
* Supporting the health of the team by offering helpful feedback to peers and assisting with the coordination of our collective workload.
* Maintaining an open‑minded and proactive approach to change, while adapting to new process improvements to ensure there is no friction or bottlenecks.
KEY REQUIREMENTS
* Experience of working in a similar role within the vehicle leasing industry.
* Ability to work under pressure and meet team targets.
* Self‑driven, focused, results‑oriented and quality‑oriented.
* Strong negotiation skills.
* Ability to work as part of a team or on your own initiative.
* Good organisational and administration skills and able to prioritise workload based on business‑critical needs.
* Reliable, resourceful and approachable.
* Excellent verbal and written communication skills / telephone manner.
* Excellent attention to detail and accuracy.
* Strong emotional intelligence and people skills.
* Entrepreneurial spirit with an appetite for a rapid growth organisation.
* Knowledge of vehicle leasing and motor industry.
* Solutions‑focused and proven ability to pro‑actively determine a positive outcome.
* Computer‑literate; proficient user of Microsoft Office (Word, Outlook, Excel, PowerPoint).
WHAT’S IN IT FOR YOU
* Hybrid working – minimum 3 days per week in Winnersh.
* Competitive base salary.
* Matched pension contributions.
* Share options.
* Vitality Private Healthcare and eye‑care vouchers.
* Life Assurance.
* Monthly coaching sessions with Spill – mental wellbeing partner.
* Enhanced holiday package plus Bank Holidays.
* 28 days annual leave.
* 1 day for your wedding.
* 1 day off when you move house.
* For your third‑year anniversary, 30 days of annual leave per year.
* For your tenth‑year anniversary, 35 days of annual leave per year.
* Option to buy 3 extra days of holiday per year.
* Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies.
* Bubble childcare support and discounted nanny fees.
* The latest tech (MacBook or Surface).
* Up to £500/€550 home office allowance.
* Generous learning and development budget.
* Regular social events.
* Refer a friend programme – rewards.
* Diversity and inclusion statement: We welcome individuals with alternative identities, backgrounds and experiences, and we treat all applicants fairly and equally.
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