A leading IT service provider in Greater London is seeking a Lead Delivery Manager. This role involves leading and managing service delivery, supporting engagement strategy, and ensuring financial management for customer accounts. Candidates should have strong IT Service Management skills and experience with ITIL. This is a full-time, hybrid position located in Cambridge, UK, where you will lead teams to enhance customer satisfaction and service excellence. Engagement and leadership are key to this role. #J-18808-Ljbffr