Cygnet Greater Manchester, United Kingdom
Overview
We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll be working full time (42 hours per week) from 6am to 6pm, including some weekends, at Cygnet hospital Bury Forestwood. You will help provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Bury Forestwood offers CAMHS Tier 4 PICU, General Acute and Low Secure services across four wards, providing a defined treatment pathway from admission through to intervention and discharge including rapid assessment and treatment. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir.
As part of the Security team within a secure hospital, you will help maintain the safety, security and integrity of the Hospital site and those within it.
Your day-to-day work includes working within the receptions, carrying out security checks across the hospital, assisting with training of reception staff and other staff members, pulling CCTV footage and other duties as required. You will work closely with the Reception Lead and the Head of Security.
At Cygnet, our perks go beyond pension schemes and professional development. You’ll enjoy shopping, travel and leisure discounts, plus a range of healthcare and financial benefits to support you both in and out of work. You’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Successful candidates will be required to undergo an enhanced DBS check.
Your day-to-day
* Manage the safety and security of the Reception by following the visitors procedure at all times, including checking identification, recording visitors in the visitors system, providing information on banned items and basket exchange.
* Ensure the integrity of the security key system through daily audits.
* Manage the distribution and allocation of security keys and attack alarms, recording key numbers issued to individual staff.
* Ensure all visitors to the Hospital are identified, entered into the identification system and issued with a visitors badge.
* Carry out perimeter fence checks as part of standard security requirements.
* Assist with general office duties as required.
* Receive and process all enquiries in a professional and courteous manner.
* Liaise with emergency services as required, ensuring that an escort to their destination is available on arrival.
Why Cygnet? We’ll offer you
* Strong career progression opportunities
* Expert supervision & support
* Employee referral scheme
* Pension scheme
* Cycle to work scheme & employee discount savings
You are
* An experienced receptionist/administrator used to working with customers/clients
* Organised, naturally helpful & a good multi-tasker
* Computer literate – including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly & approachable with excellent communication skills
* GCSE Maths & English qualified, with a good level of numeracy & literacy
* Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
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