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Technical support team lead - hybrid, sla & itil focus

New Milton
Permanent
Reed Technology
Posted: 19h ago
Offer description

A leading technology recruitment firm in New Milton is seeking a dynamic Technical Support Team Leader to drive service quality and lead support operations. You will be responsible for mentoring the team, overseeing SLAs and KPIs, and implementing best practices. The ideal candidate needs at least four years of technical support experience, a degree in IT or related field, and strong leadership skills. This position also offers great benefits including private medical insurance and discounts on various services. #J-18808-Ljbffr

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