Retail Sales Advisor with Driving Duties
Reference: JUN20263076
Expiry: 12th June 2026 21:00
Location: Bury St Edmunds
Contract: 6-month fixed term
Salary: £28,136 pro rata per annum plus company benefits
Overview
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving duties to join the team at our PaintWell store in Bury St Edmunds. You will play a vital part in helping us serve customers and keep the branch running smoothly. Experience with our products isn’t necessary; if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
The PaintWell store on Blenheim Industrial Estate serves local homeowners and tradespeople with a wide range of decorating materials. The store’s opening hours are Monday to Friday 7am‑5pm and Saturday 8am‑5pm.
We support neurodiverse candidates and candidates with disabilities, offering adjustments and extra support as needed.
Responsibilities
* Provide exceptional service to customers in the branch, delivering on our reputation for quality Brewers service.
* Use product knowledge to recommend and help customers find the best product for their needs.
* Make contactless deliveries to customers in and around the local area using the company Transit van.
* Mix paint for customers, process specialist orders, and request special stock within the branch network.
* Build relationships with customers to fully identify their needs and provide a comprehensive service.
* Keep the warehouse organised and safe, in line with company standards.
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
* Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
* Exceptional customer service and communication skills.
* Approachable, open and friendly personality, happy to help customers and colleagues.
* Enjoy working as a team member but also capable of working independently.
* Familiar with the surrounding area.
* Full clean manual driving licence.
* Keen to learn, develop skills, and progress within the industry.
* Previous retail experience or product knowledge advantageous but not essential; full training will be given.
Benefits
* Competitive rates of pay.
* 33 days holiday, including bank holidays, increasing with service.
* Free life assurance.
* 5% of your salary employer contribution to the pension plan (subject to employee contributions).
* Stream – a money management app giving you access to a percentage of your pay as you earn it.
* Brewers colleague discounts on home improvement products.
* Employee Assistance Programme (accessible to colleagues, partner/spouse, and dependents).
* Access to Medicash, an optional funded scheme for common routine healthcare treatments.
* Discounts and rewards with selected partners – major high street brands and supermarkets.
* Additional financial assistance such as cycle‑to‑work scheme, season ticket loans, and helping hand loan scheme.
* Staff uniform and uniform cleaning tax relief.
* Comprehensive induction programme.
* After a qualifying period, additional benefits such as profit‑related pay, enhanced maternity and paternity pay, and eligibility to use one of our two company holiday homes in Cornwall or the Lake District.
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