Are you an organised and customer-focused individual with a knack for administrative support? Join our client's team as a Customer Service Administrator, where you'll be instrumental in ensuring the smooth functioning of the service department. This role is ideal for someone who thrives in a dynamic environment, excels in customer service, and enjoys managing various tasks with precision. Key Benefits and Perks: Salary up to £25,000 (DOE) Fixed-term contract with possibility of going perm (6 month FTC) Standard office hours, Monday to Friday - hybrid after training Generous holiday allowance plus bank holidays Company pension scheme Opportunity to be part of a growing business with a positive work culture Free on-site parkingCustomer Service Administrator Responsibilities: Efficiently manage customer enquiries via phone and email Coordinate and schedule engineers' tasks for optimal productivity Prepare and follow up on customer invoices and payments Build strong relationships with customers while managing their accounts Process parts requests accurately and promptly Collaborate effectively with service engineers and customers Prioritise tasks to meet deadlines in a fast-paced environment Update customer portals with relevant information Fulfil other duties as assigned by the companyCustomer Service Administrator Essential Skills: Proactive with meticulous attention to detail Self-motivated team player wit...