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Operational Excellence Manager, Stevenage
Client: Arrows
Location: Stevenage
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Operational Excellence Manager - Contract Opportunity
£650/day | Inside IR35
6 months
Remote / UK-based client
Key Focus Areas:
* Creation of best practice playbooks across bidding, RFP, and product delivery processes
* Mapping and optimisation of high-level decision-making frameworks and order-to-cash (O2C) processes
* Define handover points, clarify roles & responsibilities, and document KPIs and success metrics
* Lead on embedding operational best practices across Technology, Services, and Tech Services teams
* Partner closely with stakeholders to shape user-case driven processes and support cross-functional collaboration
Experience Required:
* Proven background in Operational Excellence, Transformation, or Process Improvement
* Ability to translate strategy into actionable, scalable processes with clear governance
* Experience creating frameworks around decision-making, KPIs, and service handoffs
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