Overview
Tesco UK • Wetherby • Apply by 17-Sep-2025
Availability Window: Days From time To time Tue 05:30:00 13:00:00; Thu 11:00:00 18:00:00; Sat 15:00:00 23:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The period of time in the week we'd like you to be available to work – the availability windows – will be used to schedule your contracted hours with 3 weeks' notice of shifts. We are happy to support flexibility if your available times closely match but do not exactly align with the advertised times. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to ensuring store operations stay on track, being a Shift Leader at Tesco is a rewarding role. You’ll oversee the store from the shop floor and strive to make things better for customers, colleagues and communities, every day.
Responsibilities
* Work in a fast-paced retail environment with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping them leave the store with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues in-store, ensuring it remains a safe place to work and shop
* Maintain understanding of store performance and assist managers in actions to improve operations
* Lead from the front and set a positive example
Please note that you need to be 18 or over to apply for this role.
What is in it for you
* Variety in your role with flexible hours and shift patterns
* Commitment to development with ongoing learning opportunities and award-winning training
* Inclusive workplace where everyone is welcome
* Your voice matters and ideas are welcomed
* Wellbeing support and access to resources
* Life cover of five times pay and a pension with matching contributions up to 7.5%
* Benefits to suit you, including discounts, cycles-to-work, and more
* Uniform provided and policies to support you for life’s moments
* Access to colleague networks for a diverse range of backgrounds
Our Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexibility to request working patterns from day one
* Colleague Clubcard benefits including discounts
* Free wellbeing services and resources
* Life cover and a pension with employer contributions
* Additional benefits such as cycle to work schemes
* Uniform provided and supportive policies
* Access to colleague networks and information about benefits
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store and completing duty cover with safety in mind
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Keeping the store clean, tidy, and well-presented
* Coordinating seasonal, community and charity events with managers
* Contributing to a great team atmosphere that is inclusive
* Providing excellent customer service by listening to customers
* Keeping the team informed on communications and updates
* Staying knowledgeable about store performance and identifying improvements
* Coordinating store improvements and removing obstacles to service
* Following health and safety routines and ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
You will need
* To be a great role model with thoughtful customer service
* Ability to build strong, inclusive relationships with colleagues
* Clear communication and staying informed using multiple channels
* Comfort leading in the absence of the Store Manager
* Good decision-making and flexibility to handle change
* Motivational leadership to inspire the team
* Curiosity and focus on serving customers, communities, and the planet
About us
Our vision is to become every customer's favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." We act as a responsible and sustainable business for all stakeholders and the communities we are part of.
Diversity, equity and inclusion (DEI) means everyone is represented and welcome. We are a place where Everyone's Welcome and flexible working is encouraged.
We are a Disability Confident Leader and are committed to an inclusive and accessible recruitment process. For accessibility information, please click here.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. To find the school leaver age for your country please click here.
We can only accept candidates over 18 if the role requires early or late hours or involves working in certain areas. Some roles may close earlier than the advertised end date due to high application volumes. Feedback is provided to those who attend an interview.
For more information about us please visit www.tescoplc.com
#J-18808-Ljbffr