Job Overview
Be part of the Stronger Families Countywide Service as a Social Work Support Officer. You will support a fast‑paced multi‑disciplinary team that includes social work management, youth workers and parent and family workers.
Key Responsibilities
* Provide essential administration support, including record‑keeping in the internal database system (Mosaic).
* Manage phone conversations with families in a compassionate and professional manner.
* Support children and young people who may be at the edge of care and help stabilise existing care plans.
* Identify opportunities for service improvement and develop the role based on the team’s support needs.
* Attend pre‑planned team meetings and professional development sessions; travel to meetings when required.
Qualifications & Skills
* Experienced administrator with strong skills in Microsoft Word, Excel, PowerPoint, SharePoint and Outlook.
* Highly organised, self‑motivated with excellent time‑management and deadline‑meeting abilities.
* Excellent listening, recording and typing skills; able to record information accurately onto Mosaic.
* Driving licence and access to a car advantageous for occasional travel.
* Adherence to a Disclosure and Barring Service check; commitment to safeguarding and promotion of the welfare of children, young people and vulnerable adults.
Employment Details
Permanent, full‑time (37 hours per week) Hybrid– predominantly home‑working with occasional travel.
Salary: £26,824 – £29,540 per annum.
Closing Date: 26 October 2025 23:55.
Contact
Jenny Williams, CSM – jennifer.williams@nottscc.gov.uk
Naomi Reid, TM – naomi.reid@nottscc.gov.uk
Karen Mistry, TM – karen.mistry@nottscc.gov.uk
Equalities and EEO Statement
Nottinghamshire County Council is a Disability Confident Leader Organisation and commits to the Equalities Act. Disabled applicants meeting the shortlisting requirements will be guaranteed an interview. Applications are encouraged from all individuals regardless of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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