We are seeking a friendly, detail-oriented, and customer-focused Optical Assistant to join our team. As an Optical Assistant, you will be the first point of contact for patients, helping them with their eyewear needs, scheduling appointments, and supporting the clinical team in delivering excellent eye care services.This post is for Maternity Cover and will immediate start for a period of up to 12 months.
Responsibilities
* Greet patients and provide exceptional customer service in person and over the phone.
* Assist customers in selecting suitable frames and lenses based on prescription, lifestyle, and preferences.
* Provide advice on lens options including single vision, bifocal, varifocal, and coatings.
* Take accurate frame and lens measurements, and ensure proper fitting and adjustments. Process orders and maintain accurate patient records using practice management systems.
* Handle payments, issue receipts, and manage till operations.
* Manage stock levels of frames, lenses, and accessories, and assist with merchandising.
* Ensure the store and displays are clean, organized, and presentable.
* Manage and create social media content for facebook / instagram.
Skills and Qualifications
* Previous experience in optical retail or customer service preferred, but not essential. Full training will be provided.
* Strong communication and interpersonal skills.
* Comfortable using computers and point-of-sale systems.
Further Information
Willingness to learn and undertake training in optical products and procedures.
Vacancy ID 1737600 Job Sector Retailing, Wholesaling and Purchasing,Secretarial and Administration Area Belfast Location Belfast Salary £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 21 Published date 01/10/2025 Closing date 17/10/2025 Worktime 9:30am to 5:00pm Tuesday, Wednesday & Friday
Area: All of Northern Ireland
Closing date: 07 Nov 2025
#J-18808-Ljbffr